I led the end-to-end design of a multi-appointment scheduling feature for an enterprise customer transitioning from a competitor’s EMR to ours. The customer needed a feature that alerted medical office assistants (MOAs) when patients had multiple appointments on the same day and allowed them to quickly update appointment statuses.
UX/UI Designer – Me
Business Analyst – Marie Longpre-Boisvert
TELUS Health
An enterprise customer requested that we fill a feature gap in our EMR. The challenge was to design a solution that seamlessly integrated into our EMR while addressing the customer’s needs and easing their transition.
By gaining a deep understanding of the client’s needs and existing workflow, we delivered a solution that would not only matched, but improved upon their previous experience.
We’re very happy. This is even better than what we had in our previous EMR.
Customer feedback
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