I led the end-to-end design for integrating the PrescribeIT eRenewal feature in the TELUS Collaborative Health Record, enabling physicians to receive and manage medication renewal requests efficiently while ensuring patient safety.
UX/UI Designer – Me
UX Researcher – Vanessa Dupois
Product Manager – Crystal Mountney
Engineering lead: Chris Pope
TELUS Health
Physicians struggled with the time-consuming process of handling frequent medication renewal requests.
While PrescribeIT’s eRenewal integration offered a potential solution, it came with complex requirements that had to be balanced with usability and patient safety.
I collaborated with a team to design, test, and implement a solution that seamlessly integrated PrescribeIT eRenewals into the TELUS Collaborative Heatlh Record, improving efficiency and prioritizing patient safety while maintaining compliance with PrescribeIT requirements.
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